Support

Tuck Voice uses WhisperKit (based on OpenAI's Whisper model) to convert speech to text entirely on your device. The first time you transcribe, a one-time ~140 MB model download is required. After that, transcription works offline — no internet needed.

Yes, completely. All recording and transcription happens on your device. We don't operate any servers, collect any data, or use any analytics. See our Privacy Policy for full details.

Free users get unlimited recordings and playback, 5 transcriptions per month, 3 tags, full-text search, iCloud sync, and all export formats (PDF, TXT, SRT). Pro removes the transcription and tag limits.

Go to Settings in the app and tap 'Upgrade to Pro'. It's a one-time purchase — no subscription. You can also upgrade when you reach the free transcription or tag limit.

Yes. Go to Settings and tap 'Restore Purchase'. Make sure you're signed in with the same Apple ID you used for the original purchase.

Tuck Voice can import .m4a, .mp3, .wav, .aac, .aiff, and .caf files from the Files app.

Yes, iCloud sync stores your recordings and transcripts in your personal iCloud account. Audio files count against your iCloud storage quota. Sync is optional and off by default.

Try switching to a larger model in Settings → Transcription Model. The 'Small' model is more accurate but requires more memory and storage. Also, recording in a quieter environment improves accuracy significantly.

No — iOS does not allow any app to access phone call or FaceTime audio. This is an Apple platform restriction, not a Tuck Voice limitation.

Tuck Voice requires iOS 17 or later. It works on iPhone and iPad. The transcription engine uses Apple's Neural Engine, which is available on all devices that support iOS 17.